Effective Date: 1.10.2025

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1. Introduction

Cambridge Thoracics Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we handle your personal information when you visit our website or contact us for thoracic surgery services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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2. Information We Collect

We may collect and process the following types of information:

Personal Details: Name, email address, telephone number, postal address.

Health Information: Medical history or health details you provide when enquiring about or arranging treatment.

Communication Data: Messages sent to us by email or through our website.

Technical Data: IP address, browser type, and website usage data via cookies.

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3. How We Use Your Information

We process your information for the following purposes:

To provide thoracic surgery consultations and services.

To communicate with you regarding appointments, treatment, or enquiries.

To manage our clinical and administrative records.

To comply with legal and regulatory obligations.

To improve our website and services.

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4. Legal Basis for Processing

Our lawful bases under UK GDPR include:

Consent – where you have given explicit consent to share medical information.

Contract – to provide you with medical services you have requested.

Legal Obligation – to comply with healthcare and record-keeping laws.

Legitimate Interests – such as responding to enquiries or improving our services.

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5. Sharing of Information

We will only share your personal data when necessary:

With healthcare professionals directly involved in your care.

With service providers supporting our website and IT systems, under strict confidentiality agreements.

Where required by law, regulators, or professional obligations.

We will never sell or trade your personal information.

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6. Data Retention

We keep patient records and related personal data in accordance with NHS and UK medical recordkeeping standards. Non-medical enquiries and communications are retained only as long as necessary to respond to you and manage our services.

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7. Your Rights

You have the right to:

Request access to your personal data.

Request correction of inaccurate or incomplete data.

Request deletion of data where legally possible.

Restrict or object to certain processing activities.

Withdraw consent at any time (where consent is the basis for processing).

Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
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8. Cookies & Website Data

Our website uses cookies and similar technologies to monitor performance and enhance user experience. You may refuse or disable cookies in your browser settings, though this may affect some functionality.

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9. Security

We use appropriate technical and organisational measures to protect your personal and health information from loss, misuse, or unauthorised access.

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10. Children

Our services are intended for adults. We do not knowingly collect personal information from individuals under 18.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised effective date.

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12. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact:

Cambridge Thoracics Ltd
Email: cambridgethoracicsurgery@gmail.com

Address: Royal Papworth Hospital, Papworth Road, Cambridge Biomedical Campus, Cambridge, CB2 0AY, United Kingdom